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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marilyn McLin-Cosby

Marilyn McLin-Cosby

September 5, 2024

5  out of  5
rating by Marilyn McLin-Cosby
"Shon Henry has been my insurance agent for 4 years and has always provided excellent service. Shon makes sure to keep me up to date on my policy as well as working with me sometimes on my payments. I would recommend her agency to anyone who is looking for an agent that understands your personal needs as well as your business."
We responded:
"Thanks Marilyn, for the review. We are so grateful that of all of your choices, you selected and stayed with us. Happy we could help with your auto insurance needs. "
Profile photo of ray perkins

ray perkins

September 4, 2024

5  out of  5
rating by ray perkins
"Shon’s office has consistently been pleasant, courteous, helpful, and timely with all of their assistance. They are a pleasure to do business with."
We responded:
"Hello Ray, thank you for the wonderful review. It means a lot to me and my team that we make you feel heard and valued. Thanks for allowing us to provide you with auto and homeowners insurance. "
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Stacey Geohagan

September 4, 2024

5  out of  5
rating by Stacey Geohagan
"The office staff and Shon Henry, herself, have shown how Excellence is done. Every phone call made to them has been answered with politeness and great customer service! They answered my questions AND returned my phone calls as promised! Ms Henry should give lessons on how to select outstanding employees because she has done so in her office. So glad my insurance is with Shon Henry’s State Farm Office."
We responded:
"Hello Stacey, thank you for the review and faith in my staff. We pride ourselves on our motto of being a "Good Neighbor". Happy, we could help with your auto, home, and renters' insurance needs. "
Profile photo of Felecia McInnish

Felecia McInnish

September 4, 2024

5  out of  5
rating by Felecia McInnish
"Michelle Chavous, thank you for your prompt, professional & courteous service in handling my insurance needs. I was amazed at how quick you were able to get my car insurance card to me. Highly recommend Michelle ☀️"
We responded:
"Hello Felecia, thank you for your review. I am happy that Michelle was able to provide you with such great service. If you have any friends or family looking for auto and home insurance, please send them our way. "
Profile photo of Sherry Childs

Sherry Childs

August 31, 2024

5  out of  5
rating by Sherry Childs
"Michelle with the agency was thorough and professional. She promptly answered my follow up questions. We’re getting more coverage for less money and are switching from our previous insurance."
We responded:
"Thank you, Sherry, for the 5-star review. I am glad to her that Michelle was able to assist you with your, auto, home and rental property insurance needs."
Profile photo of Josh Edwards

Josh Edwards

August 28, 2024

5  out of  5
rating by Josh Edwards
"Excellent service. Helped walk me through the whole process and helped me out quick and perfectly!"
We responded:
"Thank you, Josh, for the review. I am happy that we were able to help with your auto insurance needs. "
Profile photo of Carol Barocco

Carol Barocco

August 23, 2024

5  out of  5
rating by Carol Barocco
"Michele provided me with excellent service!"
We responded:
"Thank you, Carol for leaving us a 5-star review. Glad we could help with your auto and life insurance needs. "
Profile photo of Justina Khonje

Justina Khonje

August 20, 2024

5  out of  5
rating by Justina Khonje
"Service was very professional, Very Friendly and comforting."
We responded:
"Hello Justina, first, I count it has an honor to have serviced the life insurance policy for your twin, Justin. I never would have imagined we would have had to use it. My thoughts and prayers are with you and your mom. Thank you for allowing me to be a part of something bigger than me. "
Profile photo of Alia Harrison

Alia Harrison

August 14, 2024

5  out of  5
rating by Alia Harrison
"Ms. Shon has been my family’s agent for years! As start my journey to college, my family and I recently were able to speak with her regarding all the benefits Statefarm offers for College students! Not only did she inform us but she also was very patient and made sure all of our questions were answered! Ms. Shon offered her support and encouragement as I start my journey and my family and I feel more prepared for my new beginning!"
We responded:
"Hello Alia, starting college can be scary. Thank you for sharing your journey with me. Enjoy your apartment and college life, make memories that will last forever. Glad, I could help with your auto, renter's and life insurance needs."
Profile photo of Chauncei Croom

Chauncei Croom

August 14, 2024

5  out of  5
rating by Chauncei Croom
"Shon is absolutely amazing! Very helpful, knowledgeable, and I’ve been with State Farm for ages because of her!"
We responded:
"Thank you Chauncei for leaving us a 5-star review. Glad we could help with your life insurance needs. "
Profile photo of Kenni Lewis

Kenni Lewis

August 8, 2024

5  out of  5
rating by Kenni Lewis
"I cannot recommend Shon Henry highly enough! She has been an absolute gem throughout my entire process of obtaining quotes for renters and auto insurance. Shon’s knowledge, expertise, and patience have been invaluable as I navigate closing on a house. She is the perfect combination of professional and personable—down to earth, easy to talk to, and a fantastic listener. Shon took the time to explain the various aspects of homeowner insurance in a way that was both clear and thorough, making sure I fully understood everything. Her follow-up has been outstanding, and she asked all the right questions to ensure I received the best possible discounts for my specific situation. In one of our last conversations, I told Shon she was a breath of fresh air, and I stand by that wholeheartedly. She truly leads with love and guides others with her wisdom. If you need an insurance agent who genuinely cares and goes above and beyond, Shon Henry is the one to call."
We responded:
"So, you want to make me ugly cry in front of all these people? Thank you for your willingness to allow me into your world to help. I can't wait to see all the wonderful things that you will accomplish. You're my SHERO!!"
Profile photo of Kristen Huffman

Kristen Huffman

August 8, 2024

5  out of  5
rating by Kristen Huffman
"Michelle Chavous was great to work, and very responsive."
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto and homeowners' insurance needs."
Profile photo of Leah Wilhelm

Leah Wilhelm

August 5, 2024

5  out of  5
rating by Leah Wilhelm
"Super friendly, very helpful, and got excited with me when I purchased a new car."
We responded:
"Thank you Leah, enjoy the new car and I'm glad that you were happy with the auto insurance!"
Profile photo of Michael Reese

Michael Reese

August 5, 2024

5  out of  5
rating by Michael Reese
"Michelle is a pleasure to work with!"
We responded:
"Thank you, Michael, for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Nicholas

Nicholas

August 1, 2024

5  out of  5
rating by Nicholas
"For a person who didn’t have a policy before, the representatives at Shon Henry were very friendly and helpful as they helped me acquire one."
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto and life insurance needs. "
Profile photo of Angela Freeman

Angela Freeman

July 31, 2024

5  out of  5
rating by Angela Freeman
"The experience with them have always been pleasing. Everyone is willing step in with any questions I may have.Just beginning to be little pricey."
We responded:
"Thank you, Angela, for leaving us a 5-star review. Glad we could help with your auto insurance needs. Yes, we have experienced a rate increase as with other carriers, an adjust was necessary to ensure we are properly funded to handle any and every situation that our customers my need us to address. Thank you for your loyalty and understanding. "
Profile photo of Amber Thomas

Amber Thomas

July 29, 2024

5  out of  5
rating by Amber Thomas
"Michelle was so good and professional. She also was great on following up. She is the most patient and well educated in her career. It was a absolute pleasure to have had her as my agent. Thanks a lot state farm is the best.."
We responded:
"Hello Amber, thank you for the wonderful review about Michelle. Yes, she is a gem. We appreciate you allowing us to provide you with auto insurance coverage. "
Profile photo of Lisa Drake

Lisa Drake

July 26, 2024

5  out of  5
rating by Lisa Drake
"The best agent to work with. They always keep me up to date with the best rates!"
We responded:
"Thank you, Lisa. We take pride in servicing your auto and home insurance needs. "
Profile photo of Megan Lahue

Megan Lahue

July 25, 2024

5  out of  5
rating by Megan Lahue
"Tara has been so helpful in getting all of our cars insured. We have bought new cars and sold old ones and she has made the process easy and seamless. We not only have our cars but also a motorcycle insured with Shon Henry and we have never had a problem or discrepancy. Highly recommend!"
We responded:
"Thank you, Megan, I will definitely let Tara know that you completed the review for her so she can leave you alone. LOL. Glad you're happy with the service and auto insurance rates. "
Profile photo of Max

Max

July 24, 2024

5  out of  5
rating by Max
"A great place to have insurance taken care of. Very knowledgeable and respectful."
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Dawn Cowan

Dawn Cowan

July 18, 2024

5  out of  5
rating by Dawn Cowan
"Shon is extremely helpful and thorough and helped with the many questions I had! We are grateful and she’s kind and patient as well! I will refer her to my friend who is moving here in October!"
We responded:
"Thank you, Dawn for the wonderful words. Welcome to the Rocket City, I'm excited about your new home and life here with us. I look forward to speaking with your friend about her auto and home insurance needs. "
Profile photo of charlotte Clingan

charlotte Clingan

July 16, 2024

5  out of  5
rating by charlotte Clingan
"Nice group of people."
We responded:
"Thank you for leaving us a 5-star review. Glad we could help with your auto insurance needs. "
Profile photo of Zoe McCrear

Zoe McCrear

July 10, 2024

5  out of  5
rating by Zoe McCrear
"As a realtor, they have truly went above and beyond in helping my client get everything they need to be insured for their first home. And they are incredibly prompt! Michelle has been AMAZING! wish I could give them more than 5 stars! If you're looking for insurance - this is the group to do it with."
We responded:
"Hello Zoe, thank you for the wonderful review. I am happy to hear that your customer enjoyed their experience with us. "
Profile photo of Tammy Lovelace

Tammy Lovelace

July 2, 2024

5  out of  5
rating by Tammy Lovelace
"My experience with Shon Henry and her team was absolutely fantastic. They are friendly and very professional. It didn't take no time for me to put in my claim and my vehicle is scheduled to be fixed today. Thank you all so much for handling my car as well as my homeowners insurance needs."
We responded:
"Thank you, Tammy, I'm so happy that you're having a great experience with the office, but more importantly, with claims. It's our pleasure to service your insurance needs. "
Profile photo of Heinz Scheffler

Heinz Scheffler

June 27, 2024

5  out of  5
rating by Heinz Scheffler
"I called with so many questions and needs. Michelle was great and very prompt to get me all the answers I needed. Exceptional customer service. I’m glad I am now a policy holder with them. All thanks to Michelle’s great customer service. Thank you so so much !!!!!"
We responded:
"Thank you, Heinz, for the wonderful words about Michelle. Yes, she is a jewel. We appreciate you trusting us with your auto and home needs. "